does EasyDialer work?
You may make a long distance phone call using a
calling card, a subscription based service or a dial-through service.
Whatever, the call is just a dial sequence -- a set of numbers and
pauses instructed by service provider.
The EasyDialer stores these information as a
calling card on your BlackBerry. It then supports two ways to place a
- Smart Dial: Set some dial/no-dial rules.
Then any outgoing calls are interpreted based on rules. Once a rule
is matched, the rule action is taken to dial an assigned calling
card. (See Samples)
- Menu Dial: You simply select the
destination number from either your address book, the phone/phone log
screen, or the email screen, then select "Call with EasyDialer" menu.
The EasyDialer will make the phone call for you. (See Samples)
does Smart Dial work?
Smart Dial requires you to set rules for
interpreting outgoing calls. Rules are checked by its order. Once a
rule is matched, the rule action is taken. (See Samples)
A rule consists of action, destination number
pattern and assigned calling card.
There are 3 type actions:
- Dial: EasyDialer drops current call, then
dials the assigned calling card
- Don't Dial: current call is allowed going
- Block: current call is dropped.
Below are some rules:
Don't dial if destination number starts with
(Don't dial with calling card for local or toll-free numbers.)
Dial calling card [Google Voice] for any
(Dial any number with my Google Voice)
Block the calls for any number starts with 44
(I don't want my kid to accidently dial an internal call to Britain.
Please note "Smarts Number" in rules should not
use +. For example number like "0114420xxxxx" is detected as
"+4420xxxxx". Therefore these characters are not reliable.
"Starts Number" format is <country code>
and/or <area code> followed by any numbers.
does EasyDialer support extension number?
In your BlackBerry Address Book, you can add
PAUSES or WAIT between destination number and extension number. When
you place a call with EasyDialer, it will pause for given period or
wait for you to continue with a pop up screen.
does Smart-Dial support Free Evenings and Weekend?
From Options screen, set Free Evenings and
Weekend's start time and end time. Then in dial rule's details, enable
"Except Free Evenings/Weekend. When the rule matched, beyond the
period, the initial outgoing call will be dropped and dialed with
calling card. But during the period, the initial outgoing call will be
Contacts synchronized with Outlook uses 'x' for
extension number. 'x' is supported since v2.7. In order to support
'x', the calling card must check option "Support long dial sequence".
Tips: It's better to add a WAIT before
extension number when dialing extension number with calling card.
does EasyDialer support dialing conference call code?
If it's a static conference call number and
conference call code. You can set it as a contact.
If the conference call code is dynamic, on you
BlackBerry, you can "Copy" the code from anywhere to clip board, then
make the conference call. When conference call is connected, click
menu "Dial From Clipboard".(See
kind of services can EasyDialer simulates?
The EasyDialer can virtually simulate any dial
sequence. For example, below services are supported, but not limited.
- Prefix call: Dial a prefix before
- Dial-through service: Dial a prefix service
number, PIN, then destination number. Or vice verse.
- Callback service: Dial an access number and
hang up. The access number calls back. You then dial PIN and
is difference between a trial version and an activated version?
When the EasyDialer is initially installed, it
is just a trial version that will expire in 7 days. When it expires,
you cannot make any phone calls using the EasyDialer. If you need more
time to test, download it again for another 7-day trial.
After purchasing EasyDialer, you can activate
the trial version, even if it's expired. Once it's activated, all
calling cards information will be stored and survive through any
version upgrade. However, we always recommend to backup your calling
purchase and activate EasyDialer?
Click Purchase link
at the top of the screen to purchase. You must fill in your phone
number or BlackBerry® PIN, and any valid email address to
purchase it via PayPal®. Once the transaction is confirmed,
you can activate EasyDialer on your device.
To activate the application, run EasyDialer on
your device, and select "Activate" from the menu to open the
activation screen. Then fill in the email registered during your
purchase, and click the "Activate Online" button. If there is any
network or connection error, change another network service type and
If you don't have data service to activate
online, please click here to get
activation code, input it into activation screen, and activate
to get Calling Card settings back, after activating EasyDialer?
After successful activation, exit EasyDialer
and re-enter, the Calling Card settings should appear. This problem is
fixed since v2.5.
it safe to purchase EasyDialer online?
The purchase is via PayPal®, which
secures the online purchase. Please visit the PayPal® website for more
We do not have a refund policy. We expect you
to purchase EasyDialer only after you have tried the trial version and
are satisfied with it. If the trial version expires, you can
re-download it and continue using it.
I change my handheld phone number, can I continue using EasyDialer?
It depends on the registered information at the
time of purchase. If the phone number is registered and later it is
changed on your device, you can not use the EasyDialer any more. If
the PIN is registered, you can continue enjoying it.
I change my device, but not phone number, can I continue using
It depends on the registered information at the
time of purchase. If the phone number is registered and it stays the
same on new device, yes you can continue enjoying it. Simply download
EasyDialer to the new handheld, and finish the activation procedure.
If the PIN is registered, you can not use the EasyDialer any more.
are EasyDialer's limitations?
There isn't limitation when Smart Dial is
enabled. You can dial any number, anywhere, in any way. However, Smart
Dial is found not working with BlackBerry OS 188.8.131.526. You may
consider to upgrade BlackBerry OS to work around this problem.
Due to the BlackBerry API limitations and bugs,
the "Call with EasyDialer" menu call may not work in the below
- Does not work on devices with BlackBerry OS 4.0 and older.
- Cannot find the selected contact when searching in PhoneLog
- Cannot find the selected contact in PhoneLog list if device
runs BlackBerry OS 4.3.
- BlackBerry contact has "Work 2, Home 2, Other". These fields
cannot be retrieved in the contact list, but can be retrieved in the
contact details screen.
many Calling Cards does EasyDialer support?
You can add as many calling cards as possible,
as long as the device memory is big enough.
is Call Through?
The Call Through simulates making phone calls
using a calling card or subscription based service. The EasyDialer
dials the service number, once connected, it dials the dial sequence
and the destination number.
is Voice Callback service for unlimited incoming calls plan?
Some long distance call companies provide a
callback service. When you make a phone call to the callback service
number, the remote side terminates your call, then calls back in
several seconds. You answer the call, and follow the voice
instructions to input the destination number. If your phone's wireless
plan allows unlimited incoming calls, this callback service saves a
lot of money.
The EasyDialer allows you to add the calling
card using the callback service.
is Prefix Call?
The Prefix Call simulates making phone calls by
adding service number as a prefix before the destination number. The
EasyDialer combines the service number and the destination number,
then makes the phone call.
This call type is special for Sprint FonCard
service. The service authenticates the calling card during CONNECTING
status. So EasyDialer dials the service number, the dial sequence and
the destination number BEFORE the call is actually connected. This
call type works for any services similar to Sprint FonCard.
is Calling Card status for?
Set calling card status to "Active" to make it
usable. If the calling card doesn't have balance for making calls, but
you still want to keep it, set its status to "inactive" to disable its
is Calling Card Dial Sequence?
Generally when you make a phone call to the
calling card service directly, you'll need to follow the voice
instructions to input the desired language, card authorization
number(PIN), international call prefix, termination character and etc.
You'll also need to wait between questions(Pause). These inputs make
up the dial sequence. It may be asked before or after destination
When you add a calling card to EasyDialer, you
need to input the dial sequence required by the calling card, add one
or two Pause tones between different informations. The EasyDialer will
dial the exact sequence for you when making a phone call.
does EasyDialer support very long dial sequence?
Direct Call type calling card has an option to
support long dial sequence. With it unchecked, EasyDialer will
concatenate calling card dial sequences and destination number into
one "phone number" and place the call. The native BlackBerry phone
function will dial the "number". But the call may not be completed if
the "number" is too long.
By checking the option, EasyDialer dials
calling card dial sequences after service phone call is connected.
However, it may not work well with some BlackBerry OS versions or
is Calling Card international prefix?
Simply, it tells EasyDialer how to convert '+'
for an international call. Most calling card services don't accept
'+'. Users are required to dial appropriate international prefix for
the call. For example, in Europe and Asia, you may dial '00', in North
America, you may dial '011'. The EasyDialer adds the prefix defined in
this field before the destination phone number automatically.
is Preferred Calling Card?
When you make a phone call, a dialog will show
active calling cards list and ask you to select one to call. The
preferred calling card always appears on the top of the list.